Terms and Conditions

Last Updated: 1st June,2025

Please read these Terms and Conditions ( "Terms and Conditions") carefully before using the www.swiftase.com website and the SWIFTASE delivery services (the "Service") operated US p>

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.

1. Description of Service

SWIFTASE DELIVERY provides on-demand and scheduled delivery services for packages, documents, and other eligible items ("Items") within GHANA. Users can request deliveries through our website.

2. User Accounts

• When you create an account with us, you guarantee that the information you provide is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.
• You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password.
• You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
• You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.

3. Orders and Deliveries

• By placing an order, you confirm that you are authorized to ship the Items and that the contents comply with all applicable laws and these Terms.
• You are responsible for providing accurate pickup and delivery addresses, contact information, and any specific instructions necessary for the successful completion of the delivery.
• We reserve the right to refuse or cancel any order at our discretion, including orders for Prohibited Items (see Section 5) or orders where information provided is inaccurate or incomplete.
• Delivery times provided are estimates and not guaranteed. Factors such as traffic, weather, and unforeseen circumstances can affect delivery times.
• Proof of delivery may be obtained in the form of a signature, photograph, or other confirmation method deemed appropriate by [Your Company Name].

4. Fees and Payment

• Fees for the Service will be displayed to you before you confirm your order. Fees may vary based on distance, size/weight of the Item, urgency, and other factors.
• Payment is due upon confirmation of the order unless otherwise agreed upon. We accept [List Accepted Payment Methods, e.g., Credit Cards, Debit Cards, Online Wallets].
• You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Service.
• All fees are quoted in Cedis and are inclusive of applicable taxes unless stated otherwise.
• We reserve the right to change our fees at any time. Price changes will not affect orders already confirmed.

5. Prohibited Items

You are prohibited from using the Service to transport items that are illegal, hazardous, dangerous, or restricted by law or carrier regulations. This includes, but is not limited to:

• Illegal substances
• Firearms, ammunition, explosives
• Hazardous materials or chemicals
• Live animals (unless specifically permitted under a separate agreement)
• Items requiring special handling or temperature control beyond our standard capabilities
• Stolen goods
• Items that infringe on intellectual property rights
• Cash or negotiable instruments (unless specifically permitted)

We reserve the right to inspect any package and refuse to deliver any Prohibited Item. Violation of this policy may result in account termination and reporting to authorities.

6. Limitation of Liability

• To the maximum extent permitted by applicable law, [Your Company Name], its directors, employees, partners, agents, suppliers, or affiliates, shall not be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
• Our maximum liability for loss or damage to any shipment is limited to [Specify Liability Limit, e.g., $100] unless additional insurance is purchased (if offered). We are not liable for loss or damage resulting from improper packaging, inherent vice of the goods, or acts of God.

7. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of [Your Company Name] and its licensors. The Service is protected by copyright, trademark, and other laws of both [Your Country] and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of [Your Company Name].

8. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of [Your State/Province, Country], without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least [e.g., 30] days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

11. Contact Us

If you have any questions about these Terms, please contact us:

• By email: swiftase1@gmail.com
• By visiting this page on our website: www.swiftase.com
• By phone number: +233202966732
• By mail: kumasi,Adum